De klantenbeoordelingen van onze klanten

Reactie van het dorp

Hello Eric,  Thank you very much for your kind review. We are delighted to hear that you enjoyed your stay with us and appreciated the cleanliness and equipment of your accommodation, as well as our swimming pool facilities. Your compliments regarding our staff are especially appreciated. Providing a warm welcome and helpful service to our guests is very important to us, and we will be pleased to share your comments with the whole team. Thank you again for your recommendation. We hope to have the pleasure of welcoming you back for another great holiday in the future. Kind regards, Yelloh! Village Domaine Berrua team.

Reactie van het dorp

Hello.  Thank you for your feedback. We appreciate your comments regarding the sudden change in the shop's opening hours and the lack of information provided. We also note your observations about the condition of the sheets and the absence of an appliance list in the cabin. Your overall satisfaction with the cleanliness and neatness of the place is noted. We will ensure to address these points to improve your future stays.   Best regards. L'équipe Yelloh Village Domaine Berrua

Reactie van het dorp

Dear Mr. Senior,  Thank you for taking the time to share your feedback with us. We have taken note of your comment regarding the presence of wasps around the pool. We understand that this may affect your comfort while using our facilities, and we take your comments very seriously. Your feedback is valuable to us, as we strive to maintain a pleasant and safe environment for all our guests. We are committed to resolving these issues so that your future stays at Yelloh! Village Berrua will be as enjoyable as possible.  Thank you again for your valuable feedback.

Reactie van het dorp

Dear Ingrid, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay in our Ainhoa accommodation, particularly the large jacuzzi and the privacy it offers. We are also pleased that our team was able to respond quickly when needed. We hope to have the pleasure of welcoming you back for another wonderful stay. The Yelloh! Village Domaine Berrua Team

Reactie van het dorp

Geachte heer SOETEN,  Wij stellen uw positieve opmerkingen over de charmante gîte en de kwaliteit van de accommodatie zeer op prijs. We hebben ook goed nota genomen van uw opmerkingen over het gebrek aan voorzieningen in de directe omgeving, het animatieprogramma dat niet in het Engels of Nederlands beschikbaar was, en uw wens om over meer groene ruimtes en speelplaatsen te beschikken. Daarnaast geeft u aan dat de organisatie van activiteiten, zoals bingo, niet volgens plan is verlopen. Uw opmerkingen over de algemene inrichting van het vakantiepark en de voorzieningen voor kinderen zijn duidelijk. Uw feedback is belangrijk voor ons.